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Oracle Utilities Customer Care and Billing Release 2.4.0
4.3.1.1e Manage Pay Plan Payment
Brief Description
Actors/Roles
Business Process Diagrams
Manage Pay Plan Payment Detailed Process Model Description
1.1 Evaluate Customer's Payment Options
1.2 Process Payment (Payment in Incomplete Status)
1.3 Add Payment (Payment in Incomplete Status)
1.4 Request Automated Distribute and Freeze Payment
1.5 Distribute Payment Automatically Using Defined Payment Distribution Rules
1.6 Freeze Payment
1.7 Apply Credit to Specific Defined SA
1.8 Create Overpayment SA
1.9 Apply Credit to Overpayment SA
2.0 Populate Distribution Details Manually for Specific SAs
2.1 Request Default Distribution Prior to Freezing Payment
2.2 Evaluate Distribution of Payment
2.3 Change Distribution Details
2.4 Update Distribution
2.5 Request Freeze Payment
2.6 Upload Payment Information
Installation Options Control - Central Alert Algorithms
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